How do I return a sale?
Return a completed sale from the Sales List and record any applicable refund.
You can return a completed sale directly from Sales → Sales List.
Select the sale
Find the sale you want to return and select the three-dot menu (⋮) on its row. Choose Return Sale.
Enter return details
Review the customer name, sale number, and outstanding balance.
Select whether a refund was initiated:
- Yes: Enter the refund amount and, optionally, a receipt number.
- No: Select this if no refund is being given.
Confirm the return
Select Return Sale to confirm.
Return Sale
Return Sale confirmation dialog with refund details.
Important
Returning a sale cannot be undone. All drugs in the sale are added back to inventory immediately. Make sure the details are correct before confirming.
Related documentation
Read the full guide if you want more detail on this topic.
Still need help?
If you cannot find an answer, the MediFlux team is available on WhatsApp, phone, and email.